LSI’s Response to Covid-19

May 21, 2020

LSI’s Response to Covid-19

Dear Students and Partners,

Our first priority at LSI is to ensure the safety and wellbeing of our students, partners and staff. LSI schools have been working tirelessly in response to the growing challenges we all face from the pandemic and we’d like to inform you about key changes now in effect. For the latest information, please read below.  .  

The situation is being reviewed constantly and any substantive changes will be posted. Please don’t hesitate to contact LSI schools or your LSI representatives if you have any questions at all.

We’d like to wish all of you and your families well in these difficult times. 

Sincerely,
Roy Immanuel
LSI Group Director

LSI schools have transitioned online

In light of the growing concerns over Covid-19 and in response to government guidelines, all LSI schools in the UK, USA, Canada, Australia, France and Switzerland have transitioned to online lessons.  

LSI staff are still available to provide support to our on-shore students as well as our new off-shore students who are joining our online campuses. and will continue to provide all student services, including housing and welfare.

LSI schools reopening

We’re delighted to say that LSI Auckland has now reopened and LSI Paris and LSI Zurich are scheduled to reopen Monday June 08. Our staff have been working exceptionally hard to ensure that we meet local guidelines on social distancing and we’re confident that these are safe spaces for students and staff. For more information on our social distancing measures, please contact your chosen school for more information.

Travel restrictions – Canada, Australia, New Zealand, France & Switzerland

The federal governments in Canada, Australia, New Zealand, France & Switzerland have imposed travel restrictions on foreign nationals seeking to enter their respective countries. Students scheduled to arrive in the coming weeks should contact their chosen LSI school for more information and advice.

Online lessons

LSI is now operating online English campuses in several different timezones; the UK (GMT), the NA East Coast (ET), the NA West Coast (PST), Australian East Coast (AEST) and New Zealand (NZDT).  In addition, LSI is running an online French campus and an online German campus in central Europe (CET).

Pre-existing students

All LSI students are being offered online lessons instead of face to face classes. These lessons follow the regular LSI programme, are led by a LSI teacher and provide the same teacher contact time as face to face classes. 

Students that had previously booked face to face classes can join any of our online campuses from their home countries (or from their LSI accommodation). For these students we are also providing credits for free face to face lessons in the future; For every two weeks of online lessons taken, students are entitled to a credit for one free week of face to face classes in the future at any LSI school worldwide. (Please refer to online lessons promotion terms & conditions below).

Existing students that would prefer not to take these online lessons can postpone their remaining weeks. 

Prospective students

We are also accepting new students into our online campuses. For details of our programmes, please visit: www.lsi.edu/online and www.lsi.edu/exec

For further information please contact LSI schools or your LSI representative.

Special Terms & Conditions 

Due to the increased uncertainty surrounding international travel, we have prepared the following special Terms & Conditions

1. New bookings.
We are continuing to accept new bookings for face to face classes. The situation varies country by country, but we recommend start dates from Monday July 06 onward. Students are welcome to book courses starting earlier, but please note that the school may have to defer. Prospective students can also start their studies now online and continue in the school later using our LSI Passport programme. For more details, please visit: www.lsi.edu/online

For all new bookings for face to face classes made until June 30, students can cancel up to 7 days in advance with no cancellation fees.*

2. Postponements
Students are welcome to postpone courses without incurring any penalty charges.**

We recommend postponements for face to face classes to Monday July 06 onward. Courses must start by Dec 31, 2021.***

3. Credit transfers
Students can also transfer their unused face to face programme weeks to family members. 

Unused programme weeks can be used at any LSI school worldwide.**

Courses must start by Dec 31, 2021.

4. Cancellations 
Cancellations for existing bookings are subject to LSI’s regular Terms & Conditions:   www.lsi.edu/terms 

Bookings made with special promotional prices are subject to promotional Terms & Conditions.  

5. Online lessons credits for pre-existing students
Credits for free face to face classes must be taken by December 31, 2021 . Free face to face lessons cannot be transferred to family members.

Offer  covers tuition only
All online programme types give credit for free G20 (20 lessons/wk) face to face classes.

All other terms & Conditions apply: www.lsi.edu/terms

*Please note, costs already incurred by LSI, such as courier fees or other third party fees will not be refundable. 

**Accommodation and other third party fees may be subject to additional charges

***Bookings made using the Black Friday promotion must start by January 25,  2021.