March 25, 2020
LSI’s Response to Covid-19
Dear Students and Partners,
Our first priority at LSI is to ensure the safety and wellbeing of our students, partners and staff. LSI schools have been working tirelessly in response to the growing challenges we all face from the pandemic and we’d like to inform you about key changes now in effect. For the latest information, please read below. .
The situation is being reviewed constantly and any substantive changes will be posted. Please don’t hesitate to contact LSI schools or your LSI representatives if you have any questions at all.
We’d like to wish all of you and your families well in these difficult times.
LSI Group Director
LSI schools transitioning online
In light of the growing concerns over Covid-19 and in response to government guidelines, all LSI schools in the UK, USA, Canada, Australia, New Zealand, France and Switzerland are transitioning to online lessons.
Throughout this process, LSI staff will be available to provide support to our students to help them transition to online lessons. LSI staff will also continue to provide all student services, including housing and welfare.
Travel bans – Canada, Australia & New Zealand
The federal governments in Canada, Australia & New Zealand have imposed travel bans on all foreign nationals seeking to enter their respective countries. Students scheduled to arrive in the coming weeks should contact their chosen LSI school for more information and advice.
LSI is now operating online English campuses in several different timezones; the UK (GMT), the NA East Coast (ET), the NA West Coast (PST), Australian East Coast (AEST) and New Zealand (NZDT). In addition, LSI is running an online French campus and an online German campus in central Europe (CET).
All LSI students are being offered online lessons instead of face to face classes. These lessons follow the regular LSI programme, are led by a LSI teacher and provide the same teacher contact time as face to face classes.
All existing students can join any of our online campuses from their home countries (or from their LSI accommodation).
Online lessons give you credits for free face to face lessons in the future; For every two weeks of online lessons taken, students are entitled to a credit for one free week of face to face classes in the future at any LSI school worldwide. (Please refer to online lessons promotion terms & conditions below).
Existing students that would prefer not to take these online lessons can postpone their remaining weeks.
For further information please contact LSI schools or your LSI representative.
Special Terms & Conditions
Due to the increased uncertainty surrounding international travel, we have prepared the following special Terms & Conditions
1. New bookings.
We are continuing to accept new bookings. The situation varies country by country, but we recommend start dates from Monday May 04 onward. Students are welcome to book courses starting earlier, but please note that the school may have to defer.
For all new bookings made until June 30, students can cancel up to 7 days in advance with no cancellation fees.*
Students are welcome to postpone courses without incurring any penalty charges.**
We recommend postponements to Monday May 04 onward. Courses must start by Dec 31, 2021.***
3. Credit transfers
Students can also transfer their unused programme weeks to family members.
Unused programme weeks can be used at any LSI school worldwide.**
Courses must start by Dec 31, 2021.
Cancellations for existing bookings are subject to LSI’s regular Terms & Conditions: www.lsi.edu/terms
Bookings made with special promotional prices are subject to promotional Terms & Conditions.
5. Self-isolating students
If students are required to self-isolate due to specific health concerns they will be offered access to our online lessons during their self-isolation or may choose to postpone their programmes.
6. Online lessons promotion
Credits for free face to face classes must be taken by December 31, 2021 . Free face to face lessons cannot be transferred to family members.
Offer covers tuition only
All online programme types give credit for free G20 (20 lessons/wk) face to face classes.
All other terms & Conditions apply: www.lsi.edu/terms
*Please note, costs already incurred by LSI, such as courier fees or other third party fees will not be refundable.
**Accommodation and other third party fees may be subject to additional charges
***Bookings made using the Black Friday promotion must start by September 28, 2020.